We're sorry to see you go. Here's how to delete your MokoDo account and all associated data.

1

Delete from the App

Recommended

The fastest way to delete your account is directly within the MokoDo app:

  1. Open the MokoDo app on your device
  2. Go to your Profile (tap your avatar)
  3. Scroll down and tap "Delete Account"
  4. Review the information about what will be deleted
  5. Confirm your decision
2

Request via Email

If you cannot access the app, you can request account deletion by email:

Please include in your email:

  • Your account email address
  • Your profile name in the app
  • Reason for deletion (optional)

We will process your request within 7 business days.

What Will Be Deleted

  • Your account credentials and login information
  • Your profile information (name, avatar, birth date)
  • Your family membership and role
  • Tasks, rewards, and goals you created
  • Your Moko coin balance and transaction history
  • All personal preferences and settings

What May Be Retained

  • Anonymous, aggregated analytics data (contains no personal information)
  • Legal and compliance records as required by law (up to 90 days)
  • If you are the family owner and there are other adults, ownership will transfer to another adult member

Important Notes

  • Account deletion is permanent and cannot be undone
  • You will be signed out from all devices immediately
  • Other family members will retain access to shared family data
  • If you are the only member in your family, the entire family will be deleted
  • Children's accounts created by you will remain but can be managed by other family adults

Need to access the app to delete your account?

Download on the App Store Get it on Google Play

For more information about how we handle your data, please read our Privacy Policy